Nepal Wool is committed to protecting and respecting your privacy. 

The privacy notice describes to you:

What information do we collect from you?
How do we collect personal data?
Changes to this privacy notice?
What should you do if you have a complaint?

1. What information do we collect from you?
In the course of our business we collect the following personal data when you provide it to us:

• Personal details, such as
  • name and title
  • username
  • delivery address
  • billing address
  • e-mail address
  • telephone and mobile number(s)
  • Photographs (if we are taking pictures and you have not objected to us doing so
  • any other personal information you provide
  • details about payments to and from you
  • details of products and services you have purchased from us
  • your preferences in receiving marketing and communications.

2. How do we collect personal data?
We obtain personal data from sources as follows:

• Directly from you when you interact with us, for example when you create an account
  • buy our products
  • request information
  • write to us
  • give us feedback or post comments or reviews

3. Changes to this privacy notice

We may change this notice from time to time. You should check this notice on our website occasionally, in order to ensure you are aware of the most recent version.

4. What should you do if you have a complaint?

We hope that you will be satisfied with the way in which we approach and use your personal data.

Should you find it necessary, you have a right to raise a concern with the information regulator,

However, we do hope that if you have a complaint about the way we handle your personal data, you will contact us in the first instance using the contact details in section 1 above, so that we have an opportunity to resolve it.